la joya resort Group
Keeping up to its remote location, the resort offers no TV, encouraging guests to take the time to reconnect with themselves and unwind to the beauty of nature. Daily activities with an affordable price include morning group Yoga, surfing at Balangan Beach (Pantai Balangan) and massage at the edge of the cliff with the sounds of the ocean waves. All accommodations are air-conditioned and feature an outdoor terrace, offering at least a garden view, or some form of greenery or more, depending on the room type.
The Front Office at La Joya Resorts operates from 7am to 11pm daily.
Please do contact us prior if you are checking-in after 11pm.
We would ask guests to respect that all our rooms are no-smoking rooms. All rooms come with an outdoor terrace where smoking is permitted.
Out of safety and privacy concerns for guests, employees, and resort property, La Joya Resorts strictly controls the operation or use of unmanned aerial systems, or drones, by the general public – including recreational users and hobbyists.
Permit to use Drone Application
La Joya Resorts are loocated in the red (restricted) area of any form of hired transportation, be it the local taxi (blue bird) or through ride-sharing app like gojek and grab.
Coming into the area with a hired transportation is fine, however to leave the resort, guests would need to take the transportation managed by the local community.
The resort has to proceed with respect for the local economy and culture while serving the best for our guests. Hence, with much compromise, local drivers are not allowed to charge more on the agreed transportation price list for each property
Minimum age to check-in is 18 years old.
Check in time is at 2.00pm and check out time at 12.00pm.
Early check-in or late check- out request is subject to availability and additional cost.
All room rates are listed for single / double occupancy. Additional adults or child above the age of 6 sharing a room will incur a charge of IDR 250,000 per night, per person.
La Joya Resort Group enforces a No In-Room Party Policy to ensure we can protect the hotel and our guests at all times. No parties, loud disturbances and/or noise-nuisance are allowed or tolerated on these premises. In the event of a disturbance, one polite request (warning) will be given to reduce the noise. If our request is not followed, the guest will be asked to leave the hotel without refund.
We always strive to give back to our beautiful environment and community in whichever way possible.
No Plastic Bottled Water
We have replaced all plastic bottled water to re-useable glass bottles in your room. Water will be replenished daily.
We encourage guest to make the choice of reusing your room towels. For this, we give you pool towels separately at our pool bar
A complimentary Wi-Fi internet connection is available for the guests, in all rooms and common areas.
Roll away beds are IDR 150,000 per night plus tax (fee is in addition to 3rd person fee). Subject to availability. First Baby cot (for babies 0 – 2 years old )are complimentary. Subsequent cot rental will be charged at IDR 150,000 per night . Room type must fit rollaway and requests must be confirmed with property directly.
A IDR 500,000 security deposit is required and will be returned to you on your departure date once verification of room condition has been made.
If you choose to pay with cash, you will be required to pay the full amount of the room, including taxes and fees upfront upon check-in.
Debit Card Payment
If you choose to use your debit card at check-in, La Joya Resort will place a hold on the full anticipated dollar amount of your stay through your departure date, as well as a IDR XXXX security deposit. Remaining funds due back to your debited account will be released upon check-out, which may take 14- 21 business days to process. Additionally, your financial institution may have a contracted amount of time before the funds are released back to you, which can take up to another 7 -14 business day. (NO CASH REFUNDS)
Credit Card Payment
La Joya Resort accepts VISA and MASTERCARD ONLY. A hold may be placed on your card account (from your card issuer) for the full anticipated amount to be paid/owed to the hotel. Amount includes estimated incidentals and fees through your date of check-out.
Remaining funds due back to your debited account will be released upon check-out, which may take 14- 21 business days to process. This hold may not be released for 72 hours from the date of check-out; or longer at the discretion of your card issuer.
Where applicable, you may charge the purchase of goods and services including food and beverage, spa services or other resort activities to your room during your stay. You are personally liable for the full payment of all such charges which may include any applicable service charges, duties, taxes, or tariffs. You are required to pay and settle all such charges fully upon receipt of the resort bill or during check-out.
If you choose to check out of the resort without settling your bill in full, you expressly and irrevocably authorise us to charge to your credit card, which was used at the time of check-in, provided to secure your reservation, or saved in your account (whichever is available), all charges you and your guests may have incurred including any damage or loss caused by you or your guests to the Hotel during your stay.
14.7km from Bali Ngurah Rai International Airport
14.5km from Uluwatu Temple
1.3km from Nirmala Balangan Supermarket
0.45km from Balangan Beach
9.4km from Jimbaran Beach
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